Privacy Policy

Last update: June 23, 2023

Your privacy is important to us at CLARAS. This privacy policy explains how we collect, use, disclose and protect your personal information when you use the CLARAS website ('the Site'). Please read this policy carefully before using the Site. By accessing or using the Site in any way, you are accepting the practices described in this Privacy Policy.

Information collected

a. Information provided by you: When you use the Site, we may ask you to provide certain personal information such as your name, e-mail address, telephone number and address. This information is necessary to enable you to take advantage of the Site's functionalities, in particular to facilitate contact with plumbers.

b. Information automatically collected: When you use the Site, certain information is automatically collected, such as your IP address, the type of browser you use, the pages you visit on the Site, the actions you take and other similar information. This information is collected for analysis purposes and to improve our service.

Use of information

We use the information collected in order to:

a. Facilitating contact: The information you provide is used to facilitate contact between you and plumbers for the provision of the requested services.

b. Improve the Site: We use the information we collect to analyze Site usage, understand user preferences and improve our service, including user interface and functionality.

c. Communication: We may use your information to send you communications relating to the Site, such as appointment confirmations, service notifications or important updates.

Disclosure of information

a. Plumber Partners: We may share your personal information with plumber partners in order to facilitate contact and the provision of requested services. These partner plumbers are required to treat your information in accordance with this Privacy Policy.

b. Legal Requirements: We may disclose your information if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect our rights or enforce legal process.

c. Consent: In cases where you have given your prior consent, we may share your information with specific third parties for additional services or promotional offers.

Information security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Links to third-party sites

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Site. It is your responsibility to review this policy regularly to familiarize yourself with any changes.

Responsibility for the protection of personal information

In accordance with Law 25, CLARAS ('https://claras.ca') has designated a person responsible for the protection of personal information within the company. This person is responsible for ensuring compliance with the strictest data protection standards.

Individual responsible for the protection of personal information
Michaël Veillette,
1118 Chemin du Grand-Ruisseau,
Saint-Sauveur, Québec, J0R 1R2,
michael@m7b5.com,
1 (877) 751-1907.

Privacy incident management

CLARAS ('https://claras.ca') has put in place rigorous protocols for the management of privacy incidents, in accordance with the requirements of Bill 25. In the event of a data breach or security incident that could compromise its customers' personal information, the company will keep a detailed record of the incident and take immediate action to minimize any risk of harm. In accordance with the law, the company will also notify the Commission d'accès à l'information du Québec and the persons concerned by the incident.

Responsible use of personal information

CLARAS ('https://claras.ca') rigorously respects the new rules introduced by Bill 25 regarding the communication of personal information without the consent of the person concerned. Customers' personal data will only be used for the purposes of the services entrusted to them, and the company undertakes not to share, sell or rent it to third parties without their explicit consent.

Changes to privacy policy

If you have any questions about this Privacy Policy, please contact us at info@claras.ca.

Thank you for using CLARAS!

⭐CLARAS